We deliver only within Cyprus and we only deliver on weekdays (Monday to Friday). We do not deliver on holidays and weekends.
We currently offer 3 ways of delivering our products to you:
– FREE Pick-up from a GEOMAR. The order processing time is 1 to 2 working days.When your order is ready for pick up you will receive an sms on your mobile, an email or a phone call.
– Pick-up from any Akis Express or ACS Courier pick-up office (FREE, for purchases over €100.For orders under €100 there is a charge of €3.) When your order will be ready to be picked up by the courier you will be notified via phone and or/email. This delivery method is not available for big domestic appliances, in this case you can choose one of the other two delivery methods
– Home Delivery, using Akis Express or ACS Courier, except some remote areas (FREE, for purchases over €100.For orders under €100 there is a charge of €5.) When your order is ready to be delivered to your location you will be notified via phone and or/email. In cases of big domestic appliances extra charges may occur and in some cases we may not be able at all to deliver to your desired location.However, in any case we will contact you in advance to inform you accordingly.In cases of remote areas where home delivery cannot be carried out to your chosen area,you can choose one of the two other methods.
We will do our best to deliver your product within 3-5 working days.
Please note that delivery times are only estimates.. They are not guaranteed delivery times and should not be relied upon as such.
We cannot take responsibility for order and delivery delays outside our organizations control or for delays that occur as a result of Acts of God like fire, flood, earthquake, storm, or other natural disaster, war, invasion, civil war, rebellion, riot, terrorist activities, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.
ALTHOUGH WE WILL NEVER DISPATCH A PRODUCT IN DAMAGED PACKAGING, UPON DELIVERY OR PICK-UP, PLEASE ALWAYS CHECK CAREFULLY AND MAKE SURE THAT THE EXTERNAL PACKAGING AND THE ADHESIVE GEOMAR-SIGNED TAPE ARE INTACT, TO AVOID RECEIVING A FAULTY OR NON-FULLY FUNCTIONING PRODUCT. AFTER YOU SIGN TO RECEIVE THE PRODUCT, YOU ACCEPT THE PRODUCT AS IT IS AND YOU HAVE NO CLAIM REGARDING THE PACKAGING AND THE GENERAL CONDITION OF THE PRODUCT.
Returns for the products can be made only with a presentation of proof of purchase, provided that the products have not been used and the product condition is at exactly the state when originally purchased, and no longer than within seven (7) working days from the invoice date.
GEOMAR has the right to withhold 20% of the product value if the product has been used or if the condition is not in its original condition.
No returns will be accepted to products used as:
- Personal care products (clippers, razors, electric toothbrushes, hair removal machines)
2. Installation cost, service labour, delivery, product maintenance
3. Consumables for used appliances (washers, dryers, stoves, refrigerators, ovens, hobs, microwaves, food preparation appliances)